• 31Jul

    This week on the PC World Podcast, editors Tim Moynihan, Robert Strohmeyer, Nick Mediati, and Ed Albro discuss the just-finalized Windows 7 operating system. It promises to be more netbook-friendly and less annoying than Vista, as well as touchscreen-optimized. Learn when it may be installed on a computer near you, and find out what’s different in the new Microsoft OS.

    Also on this week’s show, a recent study claimed Apple enjoys a 91 percent share of the “premium computer” market. The gang’s a little split on whether this statistic actually means anything, and they’re not sure whether the definition of a “premium computer” is clear. Hear their take on the podcast.

    And finally, keyboards, mice, and touchscreens aren’t the only input devices available. We’ve recently reviewed a few digital pens, and the latest one we’ve seen–Adapx’s Capturx for Microsoft Office OneNote–is a great product. Find out what a digital pen actually is, and learn about similar digital pens available now.

    Drop us a line at podcast@pcworld.com, and review our podcast on iTunes. You can subscribe to the weekly PC World Podcast on iTunes or via the PC World RSS feed.

  • 29Jul

     

    Apple continues to rule retail sales for $1000-and-up PCs, according to market researcher NPD Group.

    Some 91 percent of retail dollars spent on computers in June went to Apple, a dramatic increase over the Mac’s 66 percent share in the first quarter of 2008, reports Betanews, which broke the story.

    “Apple has had a huge share of the $1000-and-up premium retail computer market for quite a while,” NPD analyst Stephen Baker told PC World in a phone interview. “Basically, every single Mac notebook is over a thousand dollars, with the exception of one. Just from that perspective alone, [Apple] is going to be far and away the dominant player in that segment.”

    And on the Windows side? “A quick glance at what’s available in the marketplace leads you to recognize there just aren’t very many Windows PCs available for over a thousand dollars,” Baker said.

    With consumers migrating to cheaper, lighter notebooks, Apple’s high-end dominance isn’t necessarily a good thing. “They’re getting a bigger and bigger share of a pie that really isn’t getting any bigger,” Baker said.

    In four of the first six months of this year, Apple’s unit growth was negative in notebooks. According to Baker, Apple’s response was to drop the prices on a lot of products, including the ultraslim MacBook Air.

    Pricing Pressures

    The retail market for $1000-plus PCs is shrinking. “Truthfully, it was never a really big market to begin with, not in the last couple of years,” Baker said.

    Five years ago, the average selling price of a notebook PC was $1500. Today, it’s only $700, even when you factor in Apple systems. When you exclude Apple, the average selling price drops to under $570.

    Premium Windows PCs in the retail marketplace are usually divided into two groups: stylish thin-and-light notebooks like the Dell Adamo, and ultra-powerful gaming systems.

    “And while the gaming market is doing OK, those very expensive thin-and-lights are under a lot of pressure right now,” Baker said.

  • 27Jul

    In an industry that gets off on throwing obscure benchmarks at buyers ( “pixel fill rate,” anyone?), laptop battery life is one of the easiest to understand.

    It’s also long been one of the least useful, critics charge, due to the industry’s deceptive use of the dominant standard, the MobileMark benchmark created by the Business Applications Performance Corp. (BAPCo), an industry consortium whose members include Intel Corp., Dell Inc., Hewlett-Packard Co., Advanced Micro Devices Inc. and others.

    “Everyone in the industry knows this benchmark is wildly optimistic and that the actual battery life you’ll get is often less than half what MobileMark suggests,” wrote analyst Rob Enderle last month. “This is because MobileMark measures battery life much like you might measure gas mileage if you started the car, put it in neutral, and coasted down a long hill.”

    The latest MobileMark 2007 report measures laptop battery life under three scenarios: reading a document, watching a DVD movie, and doing a “representative” mix of productivity tasks, such as reading and composing documents, editing photos and encoding Flash videos (see page 13 of white paper).

    But rather than using an average time based on all three measures, BAPCo designates its third scenario as the way most people use their laptop.

    There are several problems with this, according to critics. First, doubters such as AMD say that the productivity test assumes that the notebook is idle 90% or more of the time.

    Second, MobileMark’s “productivity” scenario assumes that users, when active, are using only software such as Adobe Photoshop or Microsoft Office. They don’t test usage of music or video applications such as iTunes or Windows Media Player, games or Web browsing. The test also assumes that Wi-Fi is turned off.

    That seems particularly unjustified today, since netbooks are touted as on-the-go, Web-centric devices, or high-definition video-capable machines.

    Finally, MobileMark 2007 allows PC vendors to set their laptop screen brightness at the lowest possible setting, provided it is no lower than 60 nits (a nit is a measure of brightness. The problem, again pointed out by AMD, is that 60 nits is quite dim, being only about one-fifth of most notebook PCs’ maximum screen brightness.

    According to an informal reader poll at Neowin.net, a Windows community site, fewer than 15% of respondents run their notebooks that dim.

    BAPCo defended its MobileMark benchmarks. “The content of BAPCo benchmarks are vigorously debated and cooperatively developed by BAPCo members according to a long and rigorous process,” the company said in an e-mailed statement. “As is the case with all BAPCo benchmarks, MobileMark 2007 was approved by BAPCo according to a democratic voting process similar to ones used by most industry work groups.”

    Despite the criticism, many vendors are willing to tout the battery life from the Productivity test as their overall MobileMark score. See these offers from Hewlett-Packard Co., Lenovo Group Ltd., and Dell Inc.

    Only Acer Inc. (download PDF here) identified its MobileMark time as a productivity score. Asus Inc., Apple Inc. and Toshiba Corp. didn’t mention MobileMark on their Web sites.

    In late June, a class-action lawsuit was filed in U.S. District Court in San Jose, targeting Intel Corp. for, according to the San Jose Mercury News, “essentially rigging those tests to inflate the battery life of laptops powered by its chips.”

    Intel denied the claims, and noted that the same law firm, Girard Gibbs of San Francisco, unsuccessfully filed a separate class-action lawsuit against Intel several years earlier, according to the Mercury News.

    Intel also disputes the claim that the public is being misled. “Anyone who criticizes consumers’ intelligence when shopping for laptops is underestimating the consumers,” an Intel spokesman told the Mercury News.

    Carol Hess-Nickels, director of marketing for business notebooks at HP, took the same line. “I’d say we are pretty pleased with the benchmarks used today,” she said in an interview last month several days before the lawsuit was filed. “I’ve not personally gotten complaints.”

    HP claims business netbooks such as the Mini 2140 and the Mini 5101 can run up to eight hours, or a full business day, on an optional, extended battery.

    Lenovo, which has claimed as long as 7.5 hours of battery life for its laptops on extended batteries, acknowledges there is a problem, however.

    “We don’t really like the fact that something is supposed to get four hours and users routinely say, ‘We divide that number by two and that’s what we get,’” said Lenovo segment marketing manager David Critchley in an interview, also several days before the lawsuit’s filing.

    Dell appears to agree with Lenovo. “Customers expect the advertised battery life to reflect the way they really use the product,” Ketan Pandya, head of AMD-based products at Dell, told Newsweek last month.

    As a counterbalance, some magazine reviewers go overboard to turn off all of a laptop’s power-saving features, Critchley said, which is equally inaccurate. “We put a lot of time and effort into our power manager,” he said. “You’ll see some significant gains from the way we handle sub-components.”

    AMD, which complained that MobileMark essentially discriminates against its chipsets because they are more graphically powerful than Intel’s, is all for reforming MobileMark.

    In a blog entitled “There has to be a better way,” AMD suggests turning the widely used performance benchmark, 3DMark06, into “an active battery life test” that it argues would be a more accurate measure of average battery life.

    Lenovo, although game, is more cautious. “If Dell, HP and Apple all said, ‘Yea, verily,’ Lenovo would be right there with them,” Critchley said.

  • 26Jul

    In an industry that gets off on throwing obscure benchmarks at buyers ( “pixel fill rate,” anyone?), laptop battery life is one of the easiest to understand.

    It’s also long been one of the least useful, critics charge, due to the industry’s deceptive use of the dominant standard, the MobileMark benchmark created by the Business Applications Performance Corp. (BAPCo), an industry consortium whose members include Intel Corp., Dell Inc., Hewlett-Packard Co., Advanced Micro Devices Inc. and others.

    “Everyone in the industry knows this benchmark is wildly optimistic and that the actual battery life you’ll get is often less than half what MobileMark suggests,” wrote analyst Rob Enderle last month. “This is because MobileMark measures battery life much like you might measure gas mileage if you started the car, put it in neutral, and coasted down a long hill.”

    The latest MobileMark 2007 report measures laptop battery life under three scenarios: reading a document, watching a DVD movie, and doing a “representative” mix of productivity tasks, such as reading and composing documents, editing photos and encoding Flash videos (see page 13 of white paper).

    But rather than using an average time based on all three measures, BAPCo designates its third scenario as the way most people use their laptop.

    There are several problems with this, according to critics. First, doubters such as AMD say that the productivity test assumes that the notebook is idle 90% or more of the time.

    Second, MobileMark’s “productivity” scenario assumes that users, when active, are using only software such as Adobe Photoshop or Microsoft Office. They don’t test usage of music or video applications such as iTunes or Windows Media Player, games or Web browsing. The test also assumes that Wi-Fi is turned off.

    That seems particularly unjustified today, since netbooks are touted as on-the-go, Web-centric devices, or high-definition video-capable machines.

    Finally, MobileMark 2007 allows PC vendors to set their laptop screen brightness at the lowest possible setting, provided it is no lower than 60 nits (a nit is a measure of brightness. The problem, again pointed out by AMD, is that 60 nits is quite dim, being only about one-fifth of most notebook PCs’ maximum screen brightness.

    According to an informal reader poll at Neowin.net, a Windows community site, fewer than 15% of respondents run their notebooks that dim.

    BAPCo defended its MobileMark benchmarks. “The content of BAPCo benchmarks are vigorously debated and cooperatively developed by BAPCo members according to a long and rigorous process,” the company said in an e-mailed statement. “As is the case with all BAPCo benchmarks, MobileMark 2007 was approved by BAPCo according to a democratic voting process similar to ones used by most industry work groups.”

    Despite the criticism, many vendors are willing to tout the battery life from the Productivity test as their overall MobileMark score. See these offers from Hewlett-Packard Co., Lenovo Group Ltd., and Dell Inc.

    Only Acer Inc. (download PDF here) identified its MobileMark time as a productivity score. Asus Inc., Apple Inc. and Toshiba Corp. didn’t mention MobileMark on their Web sites.

    In late June, a class-action lawsuit was filed in U.S. District Court in San Jose, targeting Intel Corp. for, according to the San Jose Mercury News, “essentially rigging those tests to inflate the battery life of laptops powered by its chips.”

    Intel denied the claims, and noted that the same law firm, Girard Gibbs of San Francisco, unsuccessfully filed a separate class-action lawsuit against Intel several years earlier, according to the Mercury News.

    Intel also disputes the claim that the public is being misled. “Anyone who criticizes consumers’ intelligence when shopping for laptops is underestimating the consumers,” an Intel spokesman told the Mercury News.

    Carol Hess-Nickels, director of marketing for business notebooks at HP, took the same line. “I’d say we are pretty pleased with the benchmarks used today,” she said in an interview last month several days before the lawsuit was filed. “I’ve not personally gotten complaints.”

    HP claims business netbooks such as the Mini 2140 and the Mini 5101 can run up to eight hours, or a full business day, on an optional, extended battery.

    Lenovo, which has claimed as long as 7.5 hours of battery life for its laptops on extended batteries, acknowledges there is a problem, however.

    “We don’t really like the fact that something is supposed to get four hours and users routinely say, ‘We divide that number by two and that’s what we get,’” said Lenovo segment marketing manager David Critchley in an interview, also several days before the lawsuit’s filing.

    Dell appears to agree with Lenovo. “Customers expect the advertised battery life to reflect the way they really use the product,” Ketan Pandya, head of AMD-based products at Dell, told Newsweek last month.

    As a counterbalance, some magazine reviewers go overboard to turn off all of a laptop’s power-saving features, Critchley said, which is equally inaccurate. “We put a lot of time and effort into our power manager,” he said. “You’ll see some significant gains from the way we handle sub-components.”

    AMD, which complained that MobileMark essentially discriminates against its chipsets because they are more graphically powerful than Intel’s, is all for reforming MobileMark.

    In a blog entitled “There has to be a better way,” AMD suggests turning the widely used performance benchmark, 3DMark06, into “an active battery life test” that it argues would be a more accurate measure of average battery life.

    Lenovo, although game, is more cautious. “If Dell, HP and Apple all said, ‘Yea, verily,’ Lenovo would be right there with them,” Critchley said.

  • 24Jul

    Not to be outdone by competing companies in the current netbook craze, Gateway has announced a new addition to its compact notebook line: the LT2000 series. With a 10.1-inch screen, 1GB of memory, a 160GB hard drive, three USB 2.0 ports, a built-in Webcam, and the ability to connect to the Internet, the LT2000 sounds just…like…every…other…netbook.

    Seriously, we’re at the point now where we need more differentiation between these miniature laptops, not more bargain-box confusion. But since the specs and a handful of images are all we have to go on, let’s get to it.
    To judge from the photos, I’d say that the LT2000 looks similar to other budget netbooks.It lacks awesome design flourishes, it isn’t pink, it doesn’t look as though it might transform into an awesome robot. Though I have yet to lay a hand on a review model, this offering is definitely not the Optimus Prime (or the Gobots, for that matter) of netbooks. It does seem on a par with other budget netbooks on most key specs, though: a 1.6GHz N270 Atom CPU, 1GB RAM, and a 160GB hard drive. Less impressive is the LT2000’s three-cell battery, which (if you’re lucky) will last 3 hours according to Gateway reps. We’re talking about a $300 machine here, but rival netbooks (like the Toshiba NB205-310) that don’t cost much more can last over three times as long.

    On the software side, the LT2000 netbooks come equipped with Windows XP and preinstalled software–some free stuff (such as Adobe Reader), and some trial bloatware (such as Microsoft Works with Office Home and Student 2007).
    One somewhat unusual element of the LT2000 is its multigesture touchpad, which allows users to swirl and flick their way through Web pages, music, and media.But even this feature appears on other models such as the Acer Aspire AS5536.

    The LT2000 series netbooks are available now, in your choice of Cherry Red or NightSky Black. Stay tuned for a full review once test units arrive at our PC World Test Center.

  • 23Jul

    Kevin Turner, Microsoft COO, is claiming Apple lawyers called him requesting Microsoft stop running the “laptop hunter” ads based upon outdated pricing information. Apple recently updated their laptop line and lowered some of their prices, something that was much needed as Apple’s prices were a step above the price improvements we’ve been seeing.

    So, with Apple’s price drops, are the Microsoft ads inaccurate or is their premise still true, that there’s an Apple tax making Apple’s computers more expensive than those from Windows OEMs? I suspect there is still an Apple tax but I’ve not seen any updated comparisons showing if there’s a gap, and how much it might be.

    Here’s a video taking apart the Laptop Hunters from a Mac advocate’s perspective. He does have a good point that if you want to be a film maker, you’re going to use Final Cut Pro on the Mac.

     

    (Okay, Microsoft advocates: where’s your side of the argument?)

    Either way, should Microsoft stop running the Laptop Hunter ads, or at least update them to reflect current prices? Apple’s certainly enjoyed their fun at poking Vista with a sharp stick in their ads, and it looks like Microsoft’s Laptop Hunter ads must have at least some impact or Apple wouldn’t bother asking for them to be removed.

    I doubt Microsoft will drop the ads altogether, but I would at least like to see new ads reflecting current pricing from both camps. In the end, I suspect the ads aren’t making a major difference as I’m guessing buyers pretty much have decided if they are getting a Mac or a Windows PC before they enter the store.
    For more information about enterprise networking, go to NetworkWorld. Story copyright 2008 Network World Inc. All rights reserved.

  • 22Jul

    Stronger PC demand from consumers in China and Southeast Asia, particularly Indonesia, gave Intel’s Asian business a boost during the second quarter, the company said Wednesday.

    “It reflects the strength in Asia relative to the rest of the world, particularly China and Southeast Asia. Both of them look pretty good in terms of PC consumption,” said Navin Shenoy, vice president of Intel’s sales and marketing group and general manager of the company’s Asia-Pacific operations.

    Intel reported second-quarter revenue in Asia of US$4.4 billion, down 8 percent from $4.8 billion during the same period last year. But revenue from the region was up 21 percent over the first quarter of this year, a sequential increase of $762 million. That helped to raise the percentage of Intel’s second-quarter revenue that came from Asia to 55 percent, from 51 percent last year.

    Overall, Intel reported a net loss for the period of $398 million on worldwide revenue of $8 billion. The company’s results were dragged into the red by a one-time $1.4 billion antitrust fine levied by the European Commission in May.

    While Asian sales outperformed demand from other geographical regions, not all of the chips sold in Asia end up in the hands of Asian users. Asia is home to most of the world’s largest computer hardware makers, and Intel chips sold in Asia are often used to manufacture computers that are shipped to customers in other parts of the world. Still, demand for computers from Asian consumers was relatively strong during the second quarter.

    “As I look around the region, I see relatively stronger PC sales in China and Southeast Asia than in other parts of the world,” Shenoy said, adding that consumer PC sales in these markets are also higher than they were during the same period last year.

    “Indonesia is probably the strongest out of all the countries in Southeast Asia,” he said, adding that all of the countries in that part of Asia are seeing growing demand for PCs from consumers.

    Looking ahead, Shenoy expects Asian PC sales to rise higher during the third quarter, but stopped short of declaring a recovery.

    “Our forecast for the third quarter is for it to be seasonally up on the second quarter. That reflects a return to normal seasonal patterns, but that’s as far as I would go at this point,” Shenoy said.

  • 21Jul

    Stronger PC demand from consumers in China and Southeast Asia, particularly Indonesia, gave Intel’s Asian business a boost during the second quarter, the company said Wednesday.

    “It reflects the strength in Asia relative to the rest of the world, particularly China and Southeast Asia. Both of them look pretty good in terms of PC consumption,” said Navin Shenoy, vice president of Intel’s sales and marketing group and general manager of the company’s Asia-Pacific operations.

    Intel reported second-quarter revenue in Asia of US$4.4 billion, down 8 percent from $4.8 billion during the same period last year. But revenue from the region was up 21 percent over the first quarter of this year, a sequential increase of $762 million. That helped to raise the percentage of Intel’s second-quarter revenue that came from Asia to 55 percent, from 51 percent last year.

    Overall, Intel reported a net loss for the period of $398 million on worldwide revenue of $8 billion. The company’s results were dragged into the red by a one-time $1.4 billion antitrust fine levied by the European Commission in May.

    While Asian sales outperformed demand from other geographical regions, not all of the chips sold in Asia end up in the hands of Asian users. Asia is home to most of the world’s largest computer hardware makers, and Intel chips sold in Asia are often used to manufacture computers that are shipped to customers in other parts of the world. Still, demand for computers from Asian consumers was relatively strong during the second quarter.

    “As I look around the region, I see relatively stronger PC sales in China and Southeast Asia than in other parts of the world,” Shenoy said, adding that consumer PC sales in these markets are also higher than they were during the same period last year.

    “Indonesia is probably the strongest out of all the countries in Southeast Asia,” he said, adding that all of the countries in that part of Asia are seeing growing demand for PCs from consumers.

    Looking ahead, Shenoy expects Asian PC sales to rise higher during the third quarter, but stopped short of declaring a recovery.

    “Our forecast for the third quarter is for it to be seasonally up on the second quarter. That reflects a return to normal seasonal patterns, but that’s as far as I would go at this point,” Shenoy said.

  • 17Jul

    Dell on Friday said it would consider testing Google’s upcoming Chrome operating system, but didn’t commit to offering the Linux-based OS in future products.

    “Dell constantly assesses new technologies as part of managing our product development process and for consideration in future products,” company spokesman David Frink said in an e-mail.

    Dell’s absence was noticed in a list of PC makers that Google is working with to support the OS. The list included PC makers Hewlett-Packard, Acer, Lenovo and Asustek Computer. HP and Lenovo haven’t yet committed to offering the product with future PCs.

    Chrome is a thin version of a Linux-based operating system that is designed for people who mostly rely on the Web for computing. It is designed for devices like netbooks, which are low-cost computers designed to run basic computer applications like the Web browser.

    Dell is also rumored to be testing Google’s Android operating system, which is mostly designed for smartphones and mobile Internet devices.

    There has been a lot of confusion regarding Google’s hardware partners on the Chrome OS. Google’s list of partners included chip makers like Freescale Semiconductor, Qualcomm and Texas Instruments, but Intel was missing, although it actually has been working with Google and had prior knowledge about the OS.

    “Yes, we’ve been privy to the project for some time and obviously work with Google on a variety of projects, including elements of this one,” Intel spokesman Bill Kircos said Wednesday.

    Dell currently offers Canonical’s Ubuntu operating system with its desktops and laptops. Canonical’s Web-centric Ubuntu version is Ubuntu Netbook Remix, which is designed for quick access to applications and the Web.

  • 16Jul

    So Google is jumping into the operating system business, taking on not only nemesis Microsoft but also the idea that applications are typically made to run on the desktop. Here are some thoughts on how this might change the desktop landscape.

    Watch out Apple. While much coverage of this news is focusing on the threat to Microsoft’s desktop OS dominance, at the outset the biggest loser may be the Mac OS.

    Those looking for a desktop OS alternative to Windows typically consider two options: Mac OS X or a traditional Linux flavor. Linux, despite advocates’ claim to the contrary, is still daunting to most non power users due to issues like networking and peripheral drivers. Mac, meanwhile, has two chief drawbacks: fewer available applications (not an issue to many consumers) and costly hardware. It’s no accident that Microsoft’s most successful Windows ad campaign doesn’t even talk about software anymore, but rather comparative hardware costs.

    If there were a version of the Mac OS that ran on non-Apple hardware, I’m not sure Google would have seen the same market opening for a new operating system. But there isn’t, and Google Chrome OS is likely to be targeting the same audience as Mac OS X — those looking for a Windows alternative — while offering a platform that runs on more affordable hardware.

    Windows 7 pricing, terms likely to get more attractive. Expect Microsoft to think twice about how much it thinks it can charge for various versions of Windows 7, especially if Google’s OS looks like it’s gaining market traction. Expect Microsoft to be more receptive to complaints from Vista Ultimate users that they weren’t given a better, less expensive upgrade path, and come up with some interesting terms for a Win 7 “family pack.”

    Netbooks are a wise beachhead for a Google OS. Power desktop users may initially balk at the idea of ceding application control to the cloud, but those same people might be less resistant on a netbook. Netbook users probably expect (and use) fewer apps, and getting rid of resource-hogging Windows antivirus software might be a welcome upside if the Google OS is, as promised, simple, secure and speedy.

    Large companies are unlikely first customers, except as small experiments. I don’t see major IT organizations happily ditching their Windows-based software in order to turn control of the desktop over to Google. While a Google OS is likely to gain entry in small numbers at large corporations as people check out the newcomer, large-scale adoption is unlikely unless and until the OS proves it has enterprise-class management capabilities. However, those small businesses with limited application needs might be more interested, especially if cost and maintenance are both low.

    College students are a likely market. Today’s students are mobile in ways that those even five years ago couldn’t imagine, and they’re less likely to be concerned whether an application is on their desktop or over the Web.

    Sun flashback. It looks like Google is trying to bring to fruition that Sun Microsystems mantra, “the network is the computer.”

    Would Google dominance be any better than Microsoft’s? In the short run, this announcement adds to the OS competitive landscape and is likely to encourage Microsoft to give better terms to those opting for Windows 7. Plus, it’s unlikely Google can make a short-term dent in Windows’ gargantuan desktop OS market share. However, Google already has a great deal of control over the search-engine market, and thus has become a prime director of traffic around the Web. Despite Google’s now-cliched “do no evil” corporate mantra, the idea of a single company controlling the desktop, the application and the data is not without concern. It will be interesting to see whether the open-source community welcomes Google’s entry into the OS arena or has concern about the company’s growing reach.